What We Collect and Why We Use It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX via Maybank2u or CIMB Clicks. We also collect technical
-
1
data automatically: your device type, browser session details, IP address, and the pages you navigate within the platform. This data serves three clear purposes — verifying your identity before any withdrawal is processed, keeping your account secure from unauthorised access, and understanding how the platform is
-
2
used so we can improve it. We do not sell your personal data to third parties. We share it only with service providers who process payments or assist with account verification, and only to the extent needed for those functions. Where local law in Malaysia requires
-
3
us to retain certain records, we comply with those obligations. Your payment data linked to Touch 'n Go eWallet or Boost transactions is handled under the same retention and access controls as your account login credentials. If you are in Kota Bharu or anywhere else in
-
4
Malaysia, the same policy applies — access and data handling depend on local law and are available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.